Diamond Valley College | IT Service Desk
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Contact Us on ext 278
Knowledge base
Getting started
Start here!
2
IT Services at Diamond Valley College
New to Diamond Valley College?
Network Credentials
eduPass
6
A guide to eduPass
eduPass - Overview
Registering your eduPass
How to reset your eduPass Password
Changing or Updating your Secret Questions or PIN
View all 6
DVCNET
3
DVCNET Credential - Overview
Obtaining your DVCNET Credential
Resetting your DVCNET password
Bring Your Own Device
Connecting to our Network
2
Connecting your iPad to the DVCNET Wireless Network
Connecting your MacBook to the DVCNET Wireless Network
Printing
6
How much does it cost to Print or Copy?
Adding a printer to your Windows Laptop
Adding a printer to your MacBook
Printing from your iPad using AirPrint
Adding Print and Copy Credit
View all 6
Email
3
DVC Email - Overview
Configuring DVC Email on your MacBook
Configuring DVC email on your iPad
Software
5
What Software am I eligible for as a Staff or Student?
Where can I download Software made available through the College?
How to obtain and register Microsoft Office using eduPass (Free)
Microsoft Teams
Switching out of S Mode in Windows 10
JB Hi-Fi Solutions BYOD Purchasing Portal
1
JB Hi-Fi Education BYOD Portal - Overview and Ordering Process
BYOD purchased at another School
1
Reconfiguring your BYOD for use at DVC
Warranty on BYOD Purchased via Portal
2
What is covered under Warranty and Accidental Damage Protection Insurance?
Organizing a Claim under Warranty or Accidental Damage Protection
Hardware issues (e.g. audio, video, network)
0
eduSTAR.NTP - Staff Notebooks
Warranty Information
0
Printing
0
School Hosted Services
Student Website Development Environment
0
Cloud@DVC
4
What is Cloud@DVC
How to connect your Network User Folder to Cloud@DVC
How to connect your IT Web Dev folder to Cloud@DVC
Configuring your BYO Device for use with Cloud@DVC
College Provided Computing Devices
Windows Desktop Computers
0
Apple iMacs
0
Windows Netbooks
0
Other web services
Compass
2
How to check your marks
Setting up your Chronicle Digest
Stile
1
Joining a Stile class
Google Apps for Education
2
Google Apps for Education
Submitting work to Google Classroom
Subject-specific resources
2
Science (Years 7 - 10)
Italian
Digital Technologies
Arduino
2
Useful websites
Driver software for cheap Arduino clones
Raspberry Pi
0
BBC micro:bit
0
Flashforge Creator Pro 3D printer
1
What is it?
Emblaser 2 laser cutter
1
What is it?
Remote Learning
Tips
1
How to scan documents on your iPhone, iPad, or iPod touch using the Notes app
Help Desk Software
by Freshdesk